1. Due to the impact of the covid-19 epidemic, among Mossant's global factories, only the Chinese factory remains open. Under the current circumstances, the Mossant purchase orders you place on the website will be directly sent to you by the Chinese factory

 

2. All products on this website are not sold in mainland China, but  Mossant does not prevent customers from mainland China from placing orders on the website. If you are really willing to pay a cost that far exceeds the value of the product

 

3. It takes 3-7 business days to process your order. For the customer in most of the countries, a shipment will need 6-10 business days to arrive.  

 

4. If there is any shipping issue with your package, you must contact Customer Support through email: support@mossant.com within 90days after your order was placed